206-920-6532

Policies

In order to serve you better, these are the business policies we operate by in order to ensure the best possible experience for all clients.

BOOKING

We have quick and easy ways by which you can book an appointment. Call or text (206) 920-6532.

CANCELLATIONS

We all do at some point, so we get it. But please kindly let us know 24 hours in advance to avoid a cancellation fee.

CANCELLATION FEES

Should you cancel your appointment with less than 24 hours notice, you will be charged the service amount half of which will be refunded at your rescheduled appointment.

REFUND POLICY

Because lash extensions require such gentle and strict maintenance requirements, we are unable to guarantee your lashes. We regret that promotional services, or gift certificates purchased are absolutely non-refundable. This applies to all services. We are unable to offer refunds on any services we have already executed. If you are unhappy with a service, please contact us within 24 hours.

THINGS TO KNOW FOR YOUR APPOINTMENT

Contact lenses MUST BE removed before lash applications. Please bring a lens case to store your lenses in during your appointment. You may put your contact lenses back in following your appointment.

Please come to your appointment with squeaky clean lashes. This means no mascara, eyeliner or eye shadow. Extensions will not adhere to dirty lashes. They will end up falling off the very next day.

  • Lash extensions MUST NOT contact water, steam or heavy humidity for 24 hrs after application.
  • Eyelash extensions CANNOT be applied to persons allergic to any type of adhesives.

Please disclose any eye conditions, injuries, medications or treatments used on/in or affecting the eye area in advance.